Water Bill Information
Water Turn On Procedures
Payment Information
Electronic Bill Payment
Auto Pay Program
Billing Cycles
New residents must come to the Village Hall to complete an application for water service. A $50.00 deposit is charged per living unit and will appear on your first water and sewer bill. This deposit is held for 36 months and then credited to your water and sewer bill provided your account has been current during that time.
When moving out of your residence, please call the water billing department to arrange for a final meter read. Residents who move within the 36-month period will have their deposit returned in the form of a credit on their final water and sewer bill.
All water and sewer bills must be paid at either one of these locations:
Finance Department
2121 Lake Street
Hanover Park, IL 60133-4398
or
Dino's Finer Foods
6768 Barrington Road
Hanover Park, IL 60133
(Cash only. A $0.50 charge paid to Dino's will apply)
or
Zuli's Discoteca & Regalos
2009 Irving Park Road
Hanover Park, IL 60133
(Cash only. A $0.50 charge paid to Zuli's will apply)
If paying at Village Hall, bills may be paid in person between 8:00 am and 4:30 pm Monday through Friday and from 8:00 am to 7:30 pm on Thursdays. Bills may be paid by mail. When paying by mail, please allow five days for delivery.
Bill payments may also be deposited in the 24-hour drop boxes located in front or just east of the main entrance to the Municipal Building. Payments deposited in these boxes will be processed for payment on the next working day.
Electronic Payment
Click here for more information on paying your bill electronically.
Auto Pay Program
Discover the convenience of the Village's automatic bill payment program for residential water and sewer service.
By participating in this program, the Village will automatically deduct payment of your water and sewer bill from your checking or savings account on or near the due date, saving you time and money. This is a free service, which is voluntary.
Click here for more information about our auto pay program, including an enrollment form.
Water bills are issued every two months, with payment due 20 days after the billing date. A five percent penalty is added to bills paid after the due date. An additional ten dollar penalty is assessed on bills that remain unpaid 32 days after the billing date. If a bill remains unpaid 45 days after the billing date, an additional ten dollar penalty is assessed and water service will be disconnected. Checks will not be accepted to satisfy accounts that remain unpaid 45 days after the billing date.
The 2012 water bill due dates are outlined below.
| Cycle |
Due Date |
| Cycle 3 & 4 (Cook County) |
January 17, 2013 |
| |
March 20, 2013 |
| |
May 20, 2013 |
| |
July 17, 2013 |
| |
September 16, 2013 |
| |
November 19, 2013 |
| |
January 20, 2014 |
| |
|
| Cycles 5 & 6 (DuPage County) |
February 19, 2013 |
| |
April 17, 2013 |
| |
June 19, 2013 |
| |
August 19, 2013 |
| |
October 21, 2013 |
| |
December 17, 2013 |
If you need further information, please contact the Water Billing Department during regular business hours at (630) 823-5799.