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Finance Department

Water Bill Information

 

  Click here for Hanover Park Water and Sewer Information, which includes a billing schedule.

Water Turn On Procedures
Payment Information
Electronic Bill Payment
Auto Pay Program
Billing Cycles

 

Back to TopWater Turn On Procedures

New residents must come to the Village Hall to complete an application for water service.

When moving out of your residence, please call the water billing department to arrange for a final meter read.  Residents who move within the 36-month period will have their deposit returned in the form of a credit on their final water and sewer bill.

Back to TopPayment Information

All water and sewer bills must be paid at:

Finance Department
2121 Lake Street
Hanover Park, IL 60133-4398

If paying at Village Hall, bills may be paid in person between 8:00 am and 4:30 pm Monday through Friday and from 8:00 am to 7:30 pm on Thursdays. Bills may be paid by mail. When paying by mail, please allow five days for delivery.

Bill payments may also be deposited in the 24-hour drop boxes located in front or just east of the main entrance to the Municipal Building. Payments deposited in these boxes will be processed for payment on the next working day.

Electronic Payment

Click here for more information on paying your bill electronically.

Back to TopAuto Pay Program

Discover the convenience of the Village's automatic bill payment program for residential water and sewer service.

By participating in this program, the Village will automatically deduct payment of your water and sewer bill from your checking or savings account on or near the due date, saving you time and money.  This is a free service, which is voluntary.

Click here for more information about our auto pay program, including an enrollment form.

Back to TopBilling Cycles

Water bills are issued every two months, with payment due 20 days after the billing date.  A five percent penalty is added to bills paid after the due date. An additional ten dollar penalty is assessed on bills that remain unpaid 32 days after the billing date. If a bill remains unpaid 45 days after the billing date, an additional ten dollar penalty is assessed and water service will be disconnected. Checks will not be accepted to satisfy accounts that remain unpaid 45 days after the billing date.

The 2014 water bill due dates are outlined below.
 

 Cycle Due Date 
Cycle 3 & 4 (Cook County) January 20, 2014
  March 19, 2014
  May 19, 2014
  July 21, 2014
  September 17, 2014
  November 19, 2014
  January 20, 2015        
   
 Cycles 5 & 6 (DuPage County)        February 19, 2014
  April 16, 2014
  June 17, 2014
  August 19, 2014
  October 20, 2014
  December 16, 2014

 

If you need further information, please contact the Water Billing Department during regular business hours at (630) 823-5799.