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Engineering Department

Reporting Problems

Please contact the Engineering Department at (630) 823-5700 between 8:00 am - 4:30 pm to report the following problems:

  • Drainage Complaints - The Engineering Department will provide technical assistance to homeowners for correcting backyard drainage problems.  One of our Engineering Technicians will make a field inspection and advise the property owners as to how they might best address the problem.  It should be noted, however, that the Village itself does not enter onto rear yard private property to do the actual work.
  • Streets Light Outages - Providing an accurate description of the street light location will ensure timely repair by the Village's contractor.  Outages are normally corrected within 7 to 10 days.