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1. Ambulance Report or Medical Billing

Please contact Andres Medical Billing at 1.800.244.2345.

2. Building Permit

To fill out an online Building Permit please click here. 

For information regarding Building Permits or other questions, visit the Inspectional Services website. If you have questions, please call the Inspectional Services Department at 630.823.823.5860.

3. Contractor Registration & Licensing

Inspectional Services Department-  For Registration, Licensing, Bonds and additional information visit the Inspectional Services Department website.

Contractors performing work under an approved permit must be registered and bonded with the Village. A building permit will not be issued until all contractors performing work on the project are registered and bonded. Contractors should call the Inspectional Services Division at 630-823-5860 with any questions regarding contractor registration or to obtain an application.

4. Freedom of Information Requests

Fill out and submit the FOIA request online. 

A FOIA request may be obtained at the Village Clerk’s Office, Finance Counter, Police Lobby, or Manager’s Office. All requests must be in writing. The FOIA officer shall, promptly, either comply with or deny a request for public records within 5 business days after its receipt of the request, unless the time for response is properly extended under FOIA. The FOIA officer shall respond to a request for records to be used for a commercial purpose within 21 working days after receipt.

FOIA Officer(s)
Kristy Merrill, Village Clerk
2121 Lake Street
Hanover Park, Illinois 60133
Phone: 630-823-5601
Email Kristy Merrill

5. Knox Box Information

Please contact the Inspectional Sevices at 630.823.5860.

6. Metra Station Parking Permit

The Village of Hanover Park maintains three Metra parking lots with a combined 832 spaces. Parking lots are located on Lake Street, Ontarioville Road and Liberty Street. Parking regulations are enforced Monday through Saturday, 24 hours a day. Daily Fee parking is only available at the Lake Street and Ontarioville Road parking lots. The current daily fee rate is $1.75.

Monthly permits may be purchased online or in person at the Finance Department. Daily fee users can pay at the pay stations located at the west end of the train depot, pay online, or download the Passport Parking Application from the Apple App Store or Google Play. If you do not have a smartphone or internet connection, but want to pay for a daily fee by phone, dial 630-581-2445.

ALWAYS SAVE YOUR PARKING RECEIPT!

7. Overnight Parking Permission

The Village of Hanover Park ordinance # 62-11-1327(a) states that there is no parking on village streets between 2:00am and 6:00am. As a “courtesy” the police department realizes that issues may arise where street parking is necessary. Requests are handled on a case by case basis. If you do not have access to internet services, please contact the Police Department at 630.823.5500.

Submit your onine request for overnight parking permission here.

8. Rental Licensing and Inspections

Please contact Code Enforcement at 630.823.5570.

9. Snow Plowing

Please see the Snow Removal FAQs and if you still need to speak with someone, please contact the Public Works Department at 630.823.5700. If it is after hours, please contact the Police Department at 630.823.5500.