FAQs • Hanover Park, IL • CivicEngage

What is J.U.L.I.E.?: Known as the Illinois One-Call System, J.U.L.I.E. is a free service for homeowners and contractors to notify utility owners of planned digging activities to help prevent damage to underground facilities. Within two working days of your call, representatives from each member utility will come out and mark the appropriate location of their buried line using color code. To contact J.U.L.I.E., dial: 811.

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Inspectional Services

1. Who do I call regarding permits?: The Inspectional Services Division Staff is available to answer all your questions and guide you through the entire permitting process.
Please contact the Inspectional Services Division at (630) 823-5860.

2. How long is my building permit good for?: Permits are valid for 1 year from the date of issue.

3. What documents are required to obtain a permit?: For your convenience, informational pamphlets are available outside the Inspectional Services Division by the front counter as well as on the Inspectional Services Permits website at www.hpil.org. Please note that if your desired project is not included on our list, our staff is available to discuss all your projects.

4. Can I submit a permit Can I submit a permit request online?: Online permitting is available here

We accept cash, credit (Visa, Mastercard and Discover), and personal check.

6. What type of permits do I need?: Building permits are reviewed and issued through the Inspectional Services Department. For more information, please visit the Building Permits section on our website at hpil.org or call the Inspectional Services Division 630-823-5860.

7. Where can I get a Plat of Survey for my house?: You should have received a Plat of Survey when you closed on your house, or you can check with your Mortgage Holder to see if they have one. If you still cannot locate it, you can request a FOIA (Freedom of Information Act) and we can search our records to see if a copy is available. If not, you will need to contact a Land Surveyor to have a plat created.

8. What are the allowable construction hours in Hanover Park?: Construction is allowed Monday thru Sunday from 7:00 a.m. to 9:00 p.m. If you are near a construction site and they are either working too early or too late, please call 911 and the Police Department will stop at the site and remind the contractors what the hours are.

9. What is J.U.L.I.E.?: Known as the Illinois One-Call System, J.U.L.I.E. is a free service for homeowners and contractors to notify utility owners of planned digging activities to help prevent damage to underground facilities. Within two working days of your call, representatives from each member utility will come out and mark the appropriate location of their buried line using color code. To contact J.U.L.I.E., dial: 811.

10. Fees and Bonds: Permit fees cover the Village’s costs to review applications and inspect construction. Fees will be applied upon approval of the permit application and must be paid before the permit is issued and work can begin. Bonds are often required to ensure that applicants complete certain aspects of the job and protect public infrastructure.

11. Inspections: During your project, a variety of required inspections may need to occur. Most inspections require 24-hour notice. Call the Inspectional Services Division (630)823-5860. Be ready to provide a contact name, phone number, street address, permit number, and the type of inspection requested. Our inspections are open window in the morning between 9:00-11:30 a.m. and afternoons 1:00-3:30 p.m. Plumbing inspections are scheduled only as morning (8:30 -12:00 a.m.).

12. How do I get my bond money back and how long will it take?: Once all final inspections are conducted and passed, the process to refund bonds is started automatically. Checks are generally mailed out within four to six weeks and returned to the applicant who paid for the permit.