Snow Removal & Policies

Contacting the Village

Except in an emergency, please avoid calling the Village or Police Department during a snow storm so that emergency calls can get through. In emergencies, dial 911. Following a snowfall, non-emergency calls can be made to 630-823-5700 from 8 a.m. to 4:30 p.m. Call 630-823-5500 after 4:30 p.m.

Anti-Icing Program

The Village of Hanover Park has taken a proactive stance on anti-icing since 2002. Anti-icing is the application of a blended liquid containing salt brine and sugar beet juice, applied before the storm.The liquid is applied once a week at all stop intersections, hills, curves, and school zones. This material prevents the bond of snow and ice to the pavement and enables us to use less road salt to achieve the same results and save money.


The snowplowing service operates as follows:

  • Main streets are cleared first, secondary (residential) streets are second, and cul-de-sacs are cleared last.
  • Intersections are salted after snowplowing. In cases of severe icing, intersections and straight sections of road are salted immediately.
  • Snowplow drivers are instructed to avoid stopping and talking to residents.
  • Snowplowing FAQ's 


A Village ordinance prohibits parking on Village streets for 24 hours following a two-inch or more snowfall.


A Village ordinance requires sidewalks to be cleared of snow within 24 hours of a two-inch or more snowfall. This allows safe access for pedestrians.

Garbage Pickup

Place garbage out two hours before pickup on or close to the driveway to minimize garbage containers becoming snow covered due to the plows.

Avoid Frozen Water Pipes

To avoid frozen water pipes, we recommend the following:

  • When inside plumbing is on an outside wall, let the faucet drip slightly during very cold nights.
  • If the water meter is located near a broken or cracked window, fix the window immediately.
  • Don't turn the thermostat down drastically when taking a winter vacation.
  • Ask the Village to shut off your water if you're moving and listing the house with a real estate agent.
  • When thawing frozen pipes, leave the faucet on. This allows the ice and water to pass through as the pipe thaws.